![]() They also went from having 60 tires in stock, to roughly 400.įord also gave them more inventory to display on their sales lot. ![]() They went from having a two-showroom facility to having six showrooms. Not only did the Webbers hire about 15 more employees to handle the new Quick Lane and expanded service department, but more space also allowed them to expand their inventory. "The lounge has a lot nicer furniture, a couple of TV's, a cappuccino and hot chocolate machine and three different types of coffee and wireless internet," said Brock, "It's a much nicer, more relaxed experience as they wait for their cars." "So you can just pull right up to the doors and they will automatically open, so if it's snowing or cold or rainy, they can just pull in," said Jeff.Ī new state of the art customer lounge not only has a viewing area where customers can watch their cars being worked on, but has all the creature comforts that make waiting bearable. They can take their cars in when it's more convenient for them."Ĭonvenience is the name of the game at the new Webber Family Ford, as the facility also has a drive-in area that will hold up to five vehicles. that sort of thing," said Brock, as Jeff adds, "there's no appointment necessary, six days a week and it's got extended hours, so it's very much with the customer in mind. "This is for quick oil changes, maintenance, tires, brakes. Now, the more efficient, customer-friendly Ford building encompasses everything from the lobby and waiting area, to a larger service department to a brand new Quick Lane. ![]() "We started moving on a Friday, opened here last Monday, and kept selling cars the whole time," said Brock.Īlthough the old facility had almost as much square footage, it was split between buildings. Chrysler, Dodge, Jeep, Ram and Ford, I would say within the last two years and this year, every single vehicle will be new, so that's kind of exciting for us," said Brock Webber, adding that they knew they'd have the product lines to support their move - a move that physically only took a weekend. Their decision to make the big move and invest in a new, multi-million dollar facility was cemented by a few factors: they had outgrown their ever-growing service department, their families had all moved to Detroit Lakes and innovation seemed to be running rampant in their factories. The Webber brothers, who grew up with their father's car businesses in North Dakota, eyeballed the Wenner Road location because of its size and drive-by traffic flow.
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